Payment Policy

Welcome to zenzon.pk! We’re committed to providing you with a seamless shopping experience, and that includes offering convenient and secure payment options. This policy outlines our payment methods, processes, and related information to ensure transparency and build trust with our valued customers.

Payment Methods

At zenzon.pk, we understand the importance of flexible payment options. We currently offer two primary payment methods:

1. Cash on Delivery (COD)
   • Pay for your order in cash when it arrives at your doorstep
   • No additional fees for COD orders
   • Available for all deliverable locations within Pakistan
2. Easy Paisa
   • Quick and secure online payments
   • Instant transaction confirmation
   • Available 24/7 for your convenience

Choose Your Preferred Payment Method

Payment Process

We believe in keeping things simple and efficient. Here’s what you need to know about our payment process:

• Cash on Delivery: Pay the exact amount in cash to our delivery partner when you receive your order.
• Easy Paisa: Your payment is processed immediately upon receiving the order. Once the transaction is complete, you’ll receive a confirmation via SMS and email.

Your satisfaction is our priority. Rest assured, we only charge you when your order is confirmed and ready for dispatch.

Refund and Return Policy

We stand behind the quality of our products and want you to shop with confidence. That’s why we offer a hassle-free 7-day return policy:

• If you’re not completely satisfied with your purchase, you can return it within 7 days of delivery
• For COD orders, refunds will be processed to your bank account or as store credit, based on your preference
• Easy Paisa refunds will be credited back to your Easy Paisa account

Learn More About Our Return Process

Need Help?

We’re here to assist you with any payment-related queries. Don’t hesitate to reach out:

• Email: sales@zenzon.pk
• Phone: +92 3005568405
• Live Chat: Available on our website during business hours

Contact Our Support Team

Thank you for choosing zenzon.pk. We appreciate your trust and look forward to serving you!